Privacy Policy

1. About this Policy

Property Picks (“we”, “our”, “us”) is a real estate consultancy firm operated by Nipun Arora, based in Gurgaon, Haryana, India. We are committed to protecting the personal information you share with us when you visit our website, fill in a lead or enquiry form, or contact us about a property. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it.

By using our website (propertypicks.in) or submitting any enquiry form, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact details — your name, mobile number, email address, and city of residence, provided when you fill in a property enquiry or lead form.
• Property preferences — budget range, BHK requirement, preferred location or developer, and intended use (self-use or investment).
• Communication history — records of phone calls, WhatsApp messages, emails, or site-visit requests you initiate with our team.
• Usage data — pages visited, time spent, browser type, device, IP address, and referring URL, collected automatically via cookies and analytics tools.

We do not collect sensitive personal data such as financial account details, payment card numbers, or government ID numbers through this website.

3. How We Use Your Information

We use the information you provide to:

• Respond to your property enquiry or callback request promptly.
• Share relevant project details, floor plans, pricing, and site-visit schedules related to the properties you have expressed interest in.
• Send marketing communications about new project launches, exclusive pre-launch allotments, and curated investment opportunities — only where you have opted in or where permitted by applicable law.
• Maintain a record of your requirements so we can assist you more effectively over time.
• Improve our website, understand visitor behaviour, and optimise our content and lead forms.
• Comply with legal or regulatory obligations.

4. Marketing & Communication Preferences

If you submit an enquiry form or request a callback, you consent to being contacted by our team via phone, email, SMS, or WhatsApp regarding properties matching your stated preferences. We may also send periodic newsletters, market updates, and project announcements.

You may opt out of marketing communications at any time by replying “STOP” to any message, clicking the unsubscribe link in any email, or writing to us at nipun@propertypicks.in. Opting out of marketing does not affect our ability to contact you about an active enquiry or site visit you have scheduled.

5. Sharing of Information

We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

• Developer / builder representatives — solely to arrange site visits, share brochures, or process a booking on your behalf, and only with your explicit instruction.
• Home loan partners — if you request assistance with financing, we may connect you with our banking or NBFC partners. You retain the right to decline.
• Service providers — trusted technology vendors (CRM, email, hosting) who process data only on our instructions and are contractually bound to keep it confidential.
• Legal requirements — where required by law, court order, or government authority.

6. Cookies & Analytics

Our website uses cookies and similar tracking technologies to understand how visitors use the site and to improve user experience. You can manage or disable cookies through your browser settings; however, doing so may limit certain functionality such as pre-filled enquiry forms.

We may use Google Analytics or similar tools that collect anonymised usage data. These tools have their own privacy policies and opt-out mechanisms.

7. Data Retention

We retain your contact details and enquiry records for as long as is reasonably necessary to fulfil the purpose for which they were collected — typically for the duration of an active property search and up to three years thereafter — unless a longer retention period is required by law or you request deletion earlier.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal retention obligations.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us at nipun@propertypicks.in.

9. Disclaimer

This website is provided solely for the purpose of sharing information about real estate projects. By accessing this website, you acknowledge that all content — including brochures, project details, pricing, and marketing material — is for informational purposes only. Nothing on this website constitutes an advertisement, booking, offer for sale, or invitation to purchase any property.

Property Picks has not independently verified all project details and does not warrant the RERA registration status, construction timeline, or regulatory compliance of any listed project. You are advised to independently verify RERA registration details at hrera.gov.in or the relevant state authority before making any purchase decision. Property Picks shall not be liable for any loss arising from reliance on information published on this website.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via a notice on our website. Continued use of the website after such changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related queries, requests, or complaints, please reach out to us: